Privacy policy
This privacy policy explains how we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
- Controller: Ivan Rodríguez Cabello (NIF 52886386W)
- Address: Calle El Jabato 105, 28522 Rivas-Vaciamadrid (Madrid)
- Email: reservas@alquilerkayakbenidorm.es
What data we collect
We collect the data you provide when making a booking: name, email, phone number and, where applicable, an ID document at delivery. We also process the payment data needed to complete the transaction, handled securely through our payment provider (Stripe); we do not store your full card number.
Purpose
Your data is used solely to manage your booking, deliver and collect the equipment, handle the refundable deposit, send booking-related communications (confirmation, contract, review request) and comply with legal obligations.
Legal basis
The legal basis for processing is the performance of the rental contract you enter into, and compliance with applicable legal obligations.
Data retention
We keep your data for as long as necessary to manage the booking and for the legally required periods (e.g. tax and accounting obligations). Afterwards it is deleted or anonymised.
Data sharing
We do not sell your data. We only share it with providers strictly necessary to operate the service (such as the payment processor Stripe and the email service), who act as data processors under the appropriate agreements. We may disclose data when legally required.
Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by emailing reservas@alquilerkayakbenidorm.es. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).